Privacy policy

# Privacy Policy

Last updated: May 11, 2026

Noorayn operates this store at noorayn.com. This policy explains what personal information we collect, how we use it, and your rights.

Our store runs on Shopify. Where Shopify processes your data independently (for example, to operate their platform and prevent fraud), their own [Privacy Policy](https://www.shopify.com/legal/privacy) applies.

## What we collect

When you browse or buy from us, we may collect:

- Contact details: your name, email address, phone number, and delivery and billing address
- Payment information: processed securely by our payment provider. We do not store your card details
- Order information: what you bought, your order history, and any returns or exchanges
- Account information: your login credentials and preferences if you create an account
- Device and usage data: IP address, browser type, and pages visited, collected automatically via cookies

## How we use it

We use your information to process and fulfil orders, send order confirmations and shipping updates, handle returns, respond to customer queries, and improve the store. If you have opted in to marketing, we may also send promotional emails. You can unsubscribe at any time using the link in any email we send.

We do not sell your personal information.

## Who we share it with

We only share your information where necessary to run the store: with Shopify as our platform provider, with our payment processor to handle transactions, and with shipping providers to deliver your order. We may also disclose information if required by law.

All third parties are required to handle your data securely and only for the purposes we specify.

## Cookies

We use cookies to keep your cart, remember your preferences, and understand how people use the site. You can manage your cookie preferences through your browser settings.

## Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to restrict or object to how we process it, or to receive a portable copy of your data. Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, get in touch using the contact details below and we will respond within the timeframe required by applicable law.

If you are in the UK or EEA and are not satisfied with our response, you can lodge a complaint with your local data protection authority. In the UK that is the [ICO](https://ico.org.uk).

## How long we keep your data

We keep your information for as long as needed to provide our services, meet our legal obligations, and resolve any disputes.

## Changes to this policy

We may update this policy occasionally. Any changes will be posted here with a revised date.

## Contact

For questions about this policy or to exercise your rights, contact us at hello@noorayn.com